Recommended Texts

Unlike all other texts in the field, which emphasize paper documents and outdated practices, only Bovée and Thill present the full range of electronic media that students will need to know to meet employer expectations.

Business Communication Today,
10th Ed.
Excellence in Business Communication,
8th Ed.
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Business Communication Essentials,
4th Ed.
Take a Tour
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Categories

How to Accept Criticism with Grace and Appreciation

July 3, 2009

Every day, I get e-mails and comments that are amazingly positive and encouraging, and in truth these messages are the very thing that sustains my blogging. However, I also get negative comments now and then: criticism of my writing, and not nice criticism either.

How do you deal with criticism? I think the first reaction for most of us is to defend ourselves, or worse yet to lash back.

And yet, while criticism can be taken as hurtful and demoralizing, it can also be viewed in a positive way: it is honesty, and it can spur us to do better. It’s an opportunity to improve.


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How to Be a Good Listener: Responses

July 3, 2009

A good listener responds properly in addition to listening properly. Discover how responses make a good listener with tips from a communications specialist in this free video on communications, dialog and conversations.


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The Video Revolution: YouTube

July 3, 2009

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Ten billion videos clips are watched every month in the U.S. The most-viewed clip on YouTube has had more than 106 million views. There is a revolution occurring. Are you part of it?


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Time to Rethink Corporate Blogging Ideas

July 3, 2009

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A new study revealing some interesting and useful facts about corporate blogs.


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Embrace The Groundswell: How Small Business Can Use Social Networking to Promote Their Brand

July 3, 2009

How small businesses can use social networking technologies to promote their brand.

Click here to continue….


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Say It Right, Say It Well

July 2, 2009

I think that it is safe to say that all of us have committed a verbal guffaw or faux-pas every now and again. We attempt to use a word that we have read many, many times, on whose definition we are completely clear, we try to sound smarter, and then we blow the whole thing with mispronunciation.

It happens.

But it doesn’t have to.


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Microblogging: How to Build Business Relationships Using Twitter!

July 2, 2009

Micro-blogging is an excellent way to market yourself and meet other like-minded folks!

This video gives a quick introduction to Twitter and how to use Twitter Search to build relationships and gain a following on Twitter.


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Branding Yourself for a Career

July 2, 2009

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This compelling, 40-slide presentation includes tips for success with your career as it relates to social media.


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Handwriting Skills in Danger from the Texting Generation

July 2, 2009

Children who are not taught handwriting properly can harm not only their own prospects but those of the wider economy, according to new research.

Concerns have been raised by the National Handwriting Association, which aims to promote good handwriting and campaigns for it to be encouraged among the younger generation.


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Web Writing: A Content Case Study–Kraft Plays to Their Audience

July 2, 2009

Every now and then it’s fun to take a company who is doing things right and make an example of them. This week, that company is Kraft foods.

I’ve been meaning to write about a content idea of theirs for awhile now, one that does an excellent job of serving their target audience and also opening the door to drawing a new audience.


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